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The Dropdown Menu Which Allows Me to Choose My Webcam and Mic is Not Appearing

March 9, 2015

This will happen occasionally, usually as a result of the Adobe Flash Player’s memory being overloaded. The simplest solution is to restart your computer with any external devices (camera, microphone, speakers) attached.  Right click on the speaker icon and make sure Windows default setting is using the correct mic and speakers. Then immediately enter an iCollaborate meeting without detaching and reattaching the external device you are using.

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