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Hints for having a successful video conference with iCollaborate

You must have a computer with a microphone and a webcam.

**Note that you must have either earbuds or a headset plugged in to your computer’s audio jack. We don’t recommend doing this without earbuds, unless you have echo cancellation enabled on your computer.  You will have echo issues otherwise.

Before the online meeting:

  1. Make sure you check your Flash version by clicking here. If you don’t have the latest version it is worth updating it. The website will walk you through it.
  2. For instructions on how to select your webcam, visit our support page.
  3. We also have a video user’s guide on our support page, which will provide some basic instruction on how the system works.
  4. If you have earbuds or headphones you can use with your computer, please have them plugged in prior to the meeting.
  5. Set your browser to full screen mode while in a conference.
  6. If you conference often, especially from a home or office setting,  we recommend purchasing a higher-end webcam such as the Logitech BCC950.
  7. Prepare for your conference.  Upload presentations or documents prior to the start of the meeting.
  8. Test your hardware prior to entering a video conference using the test settings option.
  9. It is a good idea to log in and check out the system at your convenience, prior to your first meeting, to get some idea of how it works.