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I keep losing my connection to the server

The immediate solution is to reload the webpage to re-enter the conference.
This does happen sometimes but there are ways to avoid it. Here are some suggested solutions (in order) when this kind of thing happens:
  1. When entering the conference room, use a low resolution for your webcam. If it is stable and you don’t get kicked out of the meeting you can raise your webcam resolution.
  2. If you have several whiteboards open, with large documents loaded in each one, save your work and close some of the whiteboards. (A large amount of data in the whiteboards can slow down your connection or cause loss of connection).
  3. Restart/reset your router.
  4. Move closer to your router.
  5. Use a wired connection instead of Wifi.
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